Purchase Options Cancellation Policy

Last Updated: September 7, 2026

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our Return & Refund Policy for more on how defective or damaged items are handled.

Pre-Orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, you can't cancel it, but you can request a full or partial refund. See our Return & Refund Policy for more on how defective or damaged items are handled.

Governing Law

This policy is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Elham's Castor Oil is a trade name used by Elham's Liquid Gold, LLC.